GENDEX SUPPORT NUMBER SERIAL NUMBER
The fact that the serial number is being shown indicates that the Calibration file is the correct one for the sensor I wasn't sure that such would be the case or whether the. The calibration file disc looks similar to the Gendex install disc, and will have the 10 digit serial number that matches your sensor, usually located near your usb connector.
If this is the case, the technician will only be able to troubleshoot via phone. The Gendex status indicator (top left corner of status box screen grab) is GREEN indicating that the sensor is ready to take an image and no problems have been found. Unfortunately, Remote Assistance relies on a computer that can properly connect to the Internet. I do not have internet connection or my computer does not turn on at all. Remote Assistance is very efficient and works great for users on dial-up connections. I am on dial-up, will remote assistance still be available for me and work properly?Ī. Your system is not changed in any way by the Remote Assistance program. Once the session is over, all traces of the Remote Assistance program will self-delete and go away. During the session, a program runs temporarily to allow the session.
GENDEX SUPPORT NUMBER SOFTWARE
Will any software be installed on my computer? Once the session has ended (and you’ll know when the Remote Assistance prompt notifies you and the Remote Assistance window disappears), the technician has no way of re-establishing that Remote Assistance session without your express permission and clicking on a link to allow it. After the remote assistance session is over, will the technician still be able to see or control my computer?Ī. When appropriate, our specialists may ask you to start Remote Assistance by providing you with a session key. If you need priority delivery on this item, please remove the item from the cart and call 80 to speak with a sales representative who can assist in having this item. Please note this item may ship standard ground delivery service. This screen-sharing technology allows our Technical Support Specialists to quickly and easily assist in resolving software-related issues by viewing and controlling your computer. GSX-700 Digital Sensor Holder 1 UL-LR For Horizontal Endo Ea 7170058 Gendex Corporation 303-0217P1.
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